Managed Server
Simply put, your server is hosting your business-critical applications and data. At Mainstreet IT we understand that your server needs to be performing optimally with no unplanned downtime whether your server is on-premise or in the Cloud. Our Managed Server Support services are designed to keep your network performing at an optimal level through our award-winning, Remote Monitoring Software and our Skilled team of engineers.
Support Desk
Our Support Desk will manage all end-user requests to keep your employees productive. Our knowledgeable team of technologists will take care of IT today while proactively planning for tomorrow.
Managed Antivirus
Fully managed Bitdefender endpoint security in our offering protects your organization from malware.
Patch Management
Help manage Windows® and third-party updates across your environment using powerful automation.
Remote Monitoring
Help monitor the health and availability of your devices.
Active Discovery
Designed for automatic identification and management of new devices as they come onto your network.
Active Remote Access
We resolve tickets remotely though our secure RMM tool allowing us the resolve incident timeously. For audit purposes, all our remote sessions are recorded and can be reviewed at any time.
Reporting
We deliver reports that help drive your IT strategy and identify areas of improvement.
Real-Time Architecture
We deliver a proactive service through an ultra-responsive, near-real-time remote and monitoring platform.
Cross-Platform Support
We deliver high levels of service to your Windows, Mac® and Linux® devices.